Marc Hagen Marc Hagen

7 Rules of Improvisation for Business

Most companies say they want innovation.

Few create the conditions for it.

In Yes to the Mess, Frank Barrett uses jazz improvisation as a lens to understand leadership, learning, and innovation. He shows: the same principles that allow jazz musicians to create something new in real time can help teams navigate uncertainty and build better organizations.

The rules are:

  1. Embrace Chaos

  2. Say yes before you say no

  3. Find out where you are wrong

  4. Create minimal structure and maximum autonomy

  5. Learn by doing

  6. Take turns leading and supporting.

  7. Lead by challenging, not controlling

Innovation doesn’t come from perfect planning. It emerges when capable people are given enough structure to collaborate and enough freedom to improvise.

Frank J. Barrett, Yes to the Mess: Surprising Leadership Lessons from Jazz (Harvard Business Review Press, 2012).

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Marc Hagen Marc Hagen

Is Improvisation Constraint-Based Learning?

People think improvisation is the opposite of preparation. It is not!

A jazz musician doesn't improvise because they know nothing. They improvise knowing just enough.

Improvisation happens when formal learning meets a real-world problem. An unexpected situation creates the need to act. The theory, understanding, practice and experience provide the constraints.

Apollo 13 wasn't saved by the manual. It was saved by highly trained people applying what they knew to a problem nobody had prepared them for.

Meaningful learning happens when people face uncertainty, make decisions, test ideas, and adapt.

Improvisation is the application of existing knowledge to new situations and the creation of new knowledge in the process.

Preparation matters.

But the goal is not to know all the answers.

The goal is to become good at learning as you go.

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Marc Hagen Marc Hagen

Improvisation Is Not a Lack of Planning

Improvisation is mistaken for chaos. In reality, good improvisation is the opposite of being unprepared.

In jazz, improvisation happens within a clear framework. Only structure creates freedom.

The same is true for organizations. Companies never act in a vacuum but based on resources, capabilities, and patterns. The difference between planning and improvisation is not the absence of order, but the way uncertainty is viewed.

Planning seeks to reduce uncertainty. Improvisation works with it.

In dynamic environments, improvisation is a strategic capability. It allows organizations to respond to the unexpected while creating opportunities that no plan could anticipate.

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Marc Hagen Marc Hagen

Why Most AI Conversations Miss the Point

If AI is intelligent, what exactly do we mean by intelligence?

Every dinner conversations about AI confuse performance with understanding. We see a model write code, find bugs, compose poetry, or answer difficult questions and conclude that it must be intelligent.

But performance and understanding are not the same thing.

AI can produce impressive outputs without necessarily understanding them in the way humans do. Before debating whether AI is intelligent, we should first agree on what intelligence actually means.

Doing so would eliminate half of today's AI discussions and leave us with more time to complain about Berlin rents.

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